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(Created page with "== Overview == Skype/Lync clients are showing phantom/stale contacts. *Login to the Skype Server and launch the "Skype for Business Server Management Shell". *Run the followi...")
 
 
(One intermediate revision by the same user not shown)
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*Login to the Skype Server and launch the "Skype for Business Server Management Shell".
 
*Login to the Skype Server and launch the "Skype for Business Server Management Shell".
 
*Run the following command:
 
*Run the following command:
 +
Update-CsUserDatabase -Verbose
 +
Waite 5 min, then:
 
  Update-CsAddressBook -Verbose
 
  Update-CsAddressBook -Verbose
  
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''GalContacts.db'' and ''GalContacts.db.idx'' are located at:
 
''GalContacts.db'' and ''GalContacts.db.idx'' are located at:
  %USERPROFILE%\AppData\Local\Microsoft\Office\15.0\Lync\sip_%USERNAME%@delicato.com
+
  %USERPROFILE%\AppData\Local\Microsoft\Office\15.0\Lync\sip_%USERNAME%@<FQDN>
 +
 
 +
Where <FQDN> = domain part of email address
  
  

Latest revision as of 22:10, 15 March 2016

Overview

Skype/Lync clients are showing phantom/stale contacts.

  • Login to the Skype Server and launch the "Skype for Business Server Management Shell".
  • Run the following command:
Update-CsUserDatabase -Verbose

Waite 5 min, then:

Update-CsAddressBook -Verbose


NOTES

GalContacts.db and GalContacts.db.idx are located at:

%USERPROFILE%\AppData\Local\Microsoft\Office\15.0\Lync\sip_%USERNAME%@<FQDN>

Where <FQDN> = domain part of email address


REFERENCES

https://technet.microsoft.com/en-us/library/gg398194.aspx

http://blog.schertz.name/2010/09/updating-the-lync-2010-address-book/

http://www.lyncinsider.com/lync-server-2010/updating-lync-contacts-sync-error-fixes-part-2-of-3/