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Overview

Skype/Lync clients are showing phantom/stale contacts.

  • Login to the Skype Server and launch the "Skype for Business Server Management Shell".
  • Run the following command:
Update-CsUserDatabase -Verbose

Waite 5 min, then:

Update-CsAddressBook -Verbose


NOTES

GalContacts.db and GalContacts.db.idx are located at:

%USERPROFILE%\AppData\Local\Microsoft\Office\15.0\Lync\sip_%USERNAME%@<FQDN>

Where <FQDN> = domain part of email address


REFERENCES

https://technet.microsoft.com/en-us/library/gg398194.aspx

http://blog.schertz.name/2010/09/updating-the-lync-2010-address-book/

http://www.lyncinsider.com/lync-server-2010/updating-lync-contacts-sync-error-fixes-part-2-of-3/