From LedHed's Wiki
Contents
Overview
I ran into some issues with NUT and my new Tripp Lite SMART1500LCDXL and wanted to post me notes so others can benefit.
Issue
MUT would post a wall message stating that it lost connection with the UPS and then post that the data was stale.
Resolution
I initially set the pollinterval to 15 seconds, but started getting the disconnect issue. It turns out that the UPS likes to be polled by the driver every 1/2 second. NUT by default sets a 'pollinterval' of 2 seconds which seems to be frequent enough to prevent the disconnect. So I just commented out the pollinterval line in ups.conf, you could set it to a value of 1 but 2 seems to be enough.
ups.conf
[ups1] driver = "usbhid-ups" port = "auto" desc = "Tripp Lite SMART1500LCDXL" vendor = "Tripp Lite" vendorid = "09ae" productid = "2012" # pollinterval = 1 bus = "001"
Reference
https://alioth-lists.debian.net/pipermail/nut-upsdev/2019-June/007440.html