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Overview

By default Kerberos authentication will fail when accessing a server using a DNS Alias / CNAME.


Solution

Create an alias for the host in Active Directory using the 'netdom' command:

netdom computername <FQDN> /Add:<ALIAS>

Example:
Server's FQDN = FileServer-01.domain.tld
CNAME/Alias = FS1.domain.tld

netdom computername FileServer-01.domain.tld /Add:FS1.domain.tld


References

https://serverfault.com/questions/481289/will-kerberos-work-with-cnames-if-i-have-the-spn-created-for-the-a-record-as-wel